For mentors and mentees.

Develop effective mentoring relationships with a focus on communications skills that you can apply immediately on the job with measurable results.

• Describe key steps mentors can apply to help mentees gain knowledge and skills.
• Describe key skills that mentees can apply to make the most of their mentoring experience.
• Define and identify the importance of mentorship.
• Explain key strategies for effective communication to expand on the mentoring relationship.
• Recognize the difference between one-way and two-way communication.
• Recognize how cultural diversity affects the way you communicate with other workers.
• Identify techniques for continuing to build mentorship principles.
• Identify tools and resources that support continued improvement of your mentorship principles.

This course uses interactive elements, scenarios, videos, and quizzes to reinforce learning.